Larimer County Clerk and Recorder, Angela Myers and her Vehicle Licensing Teams announces another customer service enhancement: Phone Tag. This new service allows customers to complete their vehicle licensing transactions by phone!
As with the Book-A-Time Appointment feature (larimer.org/bookatime), the new Phone Tag service (larimer.org/phonetag) is another improvement in the arsenal of operational shifts that have taken place in Larimer Vehicle Licensing operations since Myers took office in May of 2013. With these options, it’s no longer necessary to wait in line in a Larimer County Vehicle Licensing office. However, if a citizen does need to make an unplanned visit to the Fort Collins or Loveland office, knowing the current wait time status in advance is available at larimer.org/waittime.
“We’re again breaking new ground here in Larimer County, as we do everything we can to provide exceptional service to our vehicle licensing customers,” Myers said. “While we are not the first in the state this time – Denver offers a similar service – we are, I believe, only the second to offer enhanced services by phone in this manner.
These are, indeed, exciting times as staff are energized to brainstorm new ideas and make them successful realities!” With each new enhancement to services, wait times in each of the Larimer Vehicle Licensing offices are coming down and consistently staying down. “We still have our days when the wait times are longer than we’d like, but we also see many days when there is no wait at all,” Myers said.
This new service option has been in “soft launch” for a few months now, and the feedback thus far has been overwhelmingly positive. The formal “ribbon cutting” and official launch will include refreshments and demonstrations in each of the Larimer Vehicle Licensing offices.