The City of Greeley has named Kylie Jackson its new Director of Innovation and High Performance. Jackson will lead the city’s new department of the same name. She will lead efforts to improve efficiency, technology, and collaboration across city departments. Among many initiatives, this new role aligns with the city’s efforts to improve customer service.

Kylie Jackson
Jackson previously worked for the City of Sugar Land, Texas. There, she held many roles with increasing responsibility. Most recently, she served as Director of the Department of Data & Innovation. In this role, she oversaw projects that improved government transparency and streamlined operations. Her leadership was instrumental in launching the city’s first open data portal.
As Director of Innovation and High Performance, Jackson will lead a team dedicated to improving the city’s operations. She will help update processes and explore new technologies. Her role also includes managing analysts and project managers. Together, they will create smart solutions that benefit both residents and city employees.
“Kylie’s experience in government innovation and project management makes her a great fit for our leadership team,” Bret Naber, Chief Information Officer for the City of Greeley, said. “She knows how to improve city services and use data to make smart decisions. All of these will help us run efficiently and to better serve our residents.”
Kylie holds a master’s degree in public service and administration from Texas A&M University. She also has a bachelor’s degree in political science from Saint Francis University in Pennsylvania.
“I’m excited to join the City of Greeley and find innovative ways to improve services for the community,” Jackson said. “I look forward to building on the great work already happening here.”