The effort of Weld County’s 911 dispatchers is critical to providing people help in uncertain,
challenging, and life-threatening emergency situations. This week, that effort is being
championed with the proclamation of National Public Safety Telecommunicators Week
(NPSTW), in April by the Weld County Board of Commissioners.
“Our Public Safety personnel does an outstanding job in providing a sense of calm to people
going through, arguably, the worst moment of their lives,” said Mike Freeman, Weld County
Commissioner Chair. “It’s a very challenging job and a very impactful job that not everyone can
do. Our recognition of National Public Safety Telecommunicators Week is a way to say ‘thank
you’ to our dispatchers. It also recognizes their professionalism and unwavering commitment to
help others when they need it most, which is truly a heroic action.”
The dedication of Weld County’s Department of Public Safety Communications, which includes
dispatchers and radio technicians, a training and administrative team and support from Weld
County’s Department of Information Technology, has earned Weld County’s Regional
Communications Center (WCRCC) recognition as one of the best nationwide.
In 2021, the WCRCC was named the nation’s top public safety answering point by NICE Public
Safety. In 2022, the center received its third reaccreditation as an Accredited Center of
Excellence by the International Academies of Emergency Dispatch. Over the past year, 18
dispatchers received Lifesaver Awards, and others were recognized by municipalities or
individual citizens they helped.
The board’s proclamation is part of a larger effort to honor public safety communicators across
the country. NPSTW was first established in 1981 as “a time to celebrate and thank those who
dedicate their lives to serving the public,” according to NPSTW’s website.