The security of your bank account is very important, and we want to help you keep it protected. Here’s info you should know about some recent popular scams via your bank.
Credit Card Scams
1. Depositing Checks from Unknown Sources: Fraudsters may ask you to deposit a check into your personal account and promise you can keep a portion of the money. These checks are often counterfeit and may be returned or sourced from illegal activity – you could lose money or even become unknowingly involved in a crime.
2. Requests for Donations: During times of geopolitical events, fraudsters exponentially increase their efforts to take advantage of your interest to support specific causes. Funds or personal information provided to unverified charities could ultimately not reach their intended audience and could put your account information at risk. FTC.Gov provides guidance to help donate wisely and ensure your contributions reach their intended targets.
3. Requests for Account Info: Fraudsters may pose as Citi or a Citi employee and ask for information which allows them to access your account — they may email, text, or call you.
4. Paying with Gift Cards: Scammers pretend to be someone they’re not to convince you to pay with a gift card. Legitimate companies or government agencies would not make this request.
Tips to help keep your accounts safe:
● If you receive a one-time passcode you didn’t request, don’t give the code to anyone who contacts you for it.
● Never open or use a personal bank account to deposit or transfer funds for someone else.
● Be wary of “get rich quick” or “easy money” schemes, especially if unsolicited.
● Use known links to access businesses online.
● Verify any phone, text or email contacts are legitimate before sharing information such as your account number, security word, PIN, User ID or password.
● Be leery of requests to download apps to fix issues or that allow access to your device
Article courtesy of CitiBank.