The Denver Fire Department (DFD) has again received Accredited Agency status with the Commission on Fire Accreditation International (CFAI) for meeting the criteria established through the CFAI’s voluntary self-assessment and accreditation program. The DFD is one of only just over 100 agencies to achieve Internationally Accredited Agency status with the CFAI and the Center for Public Safety Excellence, Inc. (CPSE), and maintain an Insurance Service Office (ISO) Class-1 rating.
CFAI is dedicated to assisting the fire and emergency service agencies throughout the world in achieving excellence through self-assessment and accreditation order to provide continuous quality improvement and the enhancement of service delivery to their communities. The CFAI process is voluntary and provides an agency with an improvement model to assess their service delivery and performance internally and then works with a team of peers from other agencies to evaluate their completed self-assessment.
In April of 2018, the Insurance Service Office awarded the Denver Fire Department a Class-1 rating, the highest status available. The ranking of ISO Class-1 represents superior fire protection and is awarded after evaluating an agency’s fire protection capabilities. This rating may help reduce residential and commercial insurance rates in the City and County of Denver.
Fire Chief Desmond Fulton stated, “The DFD’s recertification of Accredited Agency status and the ISO Class-1 rating demonstrates our commitment to provide the highest quality of service to the citizens of Denver.” Chief Fulton also said, “We used the CFAI’s process as a tool to plan for the future and outline improvements with the services we provided, and the fact that the DFD maintains both Accreditation and an ISO Class-1 rating clearly defines the desire for excellence that the women and men of the DFD possess.”